Santa's Nice-O-Meter app icon
Coming Christmas 2026 · iPhone & Android · £2.99

Santa's Nice‑O‑Meter

The run-up to Christmas, with a sprinkle of North Pole magic. One purchase, no adverts, no subscriptions.

What it does

Support

Need help, found a problem, or have an idea? Email admin@solcari.co.uk. Please include your phone model, and a screenshot if something looks wrong. We aim to reply within two working days.

Frequently asked questions

I've forgotten my grown-up PIN

On the PIN screen, tap Forgot PIN? and answer the grown-up maths question. You'll then be taken to Settings to choose a new PIN.

We don't have an elf. Can we still use the app?

Yes. During setup, choose No elf. You'll report to Santa as yourself, and Santa will never mention an elf. You can switch an elf on later in Settings.

How do I stop the elf appearing until it arrives?

In Grown-ups → Settings, set your elf's arrival date. Until that day there's no sign of the elf in the app. On the day, Santa's View announces that it has arrived.

Santa's letters don't pop up as notifications

Check that notifications are allowed for Santa's Nice‑O‑Meter in your phone's Settings. Letters always appear on Santa's View when they arrive, even if notifications are off.

There's no sound

Make sure Sounds is on in Grown-ups → Settings, your phone isn't on silent, and the volume is up.

The Santa Tracker shows my home in the wrong place

Add your town in Grown-ups → Settings → Christmas Eve, either with "Use my current location" or by typing it. Without a town, the app places your home using your phone's time zone.

Can I use it with more than one child?

Yes. Add brothers and sisters in Grown-ups → Edit children's details. Each child has their own meter, list and letters.

How do I start again next Christmas?

Grown-ups → Settings → Start a new season clears reports, lists and letters but keeps your children, elf and settings.

Does the app collect my family's data?

No. Everything stays on your phone. There are no accounts, adverts or tracking. See the Santa's Nice‑O‑Meter privacy notice.

How do I get a refund?

Purchases are handled by Apple or Google, so refunds are requested through them: for iPhone at reportaproblem.apple.com, and for Android through Google Play's order history.